The Centre Pompidou Launches its First Chatbot

Saturday, January 1, 2022
The Centre Pompidou Launches its First Chatbot

Coinciding with the end-of-year festivities, the Centre Pompidou is providing the public with its first “chatbot“, a French and English-language conversational agent designed with artificial intelligence to explore the collection of the Musée national d’art moderne.

Coinciding with the end-of-year festivities, the Centre Pompidou is providing the public with its first “chatbot“, a French and English-language conversational agent designed with artificial intelligence to explore the collection of the Musée national d’art moderne.

Developed with the French start-up Ask Mona, this free innovative tool forms part of the Centre Pompidou’s digital strategy, which aims to create new channels for mediation and communication to enable the greatest possible number of people to access the resources of the Centre Pompidou.

Designed for a younger demographic, accustomed to using smartphones and who do not always wish to be accompanied by a guide during their visits, the chatbot provides content created by Centre Pompidou experts.

The chatbot is entertaining and easy to use, enabling the public to discover more than one hundred works in the modern and contemporary art collection. All the users have to do is take a photo of a work, which is automatically recognised by artificial intelligence. They then have access to exclusive content (historical context, anecdotes, etc.) and can engage in conversation with the chatbot.

Available in French and English, the chatbot has been developed around two main functions:

- Responding to visitors’ requests for classic practical information: fares, opening times,

programmes, options for children, how to find lost items, and much more.

- Accompanying the public during their visit with customised mediation, covering one  hundredand thirteen works in the museum, with messages, podcasts and videos.

 

 

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Roman Pyatkovka, “VELVET SADNESS”, (1996), photograph glued on velvet passe-partout (paper).

Roman Pyatkovka, “VELVET SADNESS”, (1996), photograph glued on velvet passe-partout (paper).

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